Shipping Policy

Thank you for shopping at Interstellar Collections. Please review the information below about order processing, shipping, and delivery.

1. Order Processing

Orders are typically processed and shipped within 1–3 business days after payment is received, excluding weekends and holidays.

Processing times may vary based on product availability, order volume, and customization requests. Processing time is separate from shipping transit time.

2. Shipping Methods

Available shipping methods are displayed at checkout and may include standard, expedited, and express shipping, depending on your destination.

3. Shipping Rates

Shipping costs are calculated at checkout based on your order and delivery destination. You can review these charges before completing your purchase.

Free shipping promotions may be available for qualifying orders. Eligibility requirements will be listed with each promotion.

4. International Shipping

We ship to select international destinations. Available shipping methods, costs, and estimated delivery times vary by country.

International orders may be subject to import duties, taxes, or customs fees. Unless collected at checkout or otherwise stated, these charges are the recipient’s responsibility.

5. Delivery Times

Delivery estimates depend on your location and selected shipping method. Any estimates displayed at checkout are estimates, not guaranteed arrival dates.

Weather, customs processing, and carrier disruptions may cause delays. If you have concerns about a delayed shipment, please contact us for assistance.

6. Shipping Address

Please confirm that your shipping address is accurate and complete before placing your order.

If you need to make a correction, email info@interstellarcollections.com as soon as possible. We will do our best to update the address, but changes may not be possible once the order has been processed or shipped.

An incorrect or incomplete address may result in delivery delays, returned packages, or additional shipping charges.

7. Order Tracking

Once your order ships, we will send a shipping confirmation email with tracking information. Tracking updates may take time to appear after the carrier receives your package.

For help locating your shipment, contact info@interstellarcollections.com.

8. Lost or Damaged Packages

If your package appears lost or arrives damaged, please email info@interstellarcollections.com with your order number and a description of the issue. For damaged items, include photos of the item and packaging, if available.

We will review the issue, work with the carrier as needed, and help arrange an appropriate resolution. Nothing in this policy limits your rights under applicable consumer protection laws.

9. Contact Us

For questions about shipping or delivery, please contact:

Interstellar Collections
Email: info@interstellarcollections.com

Thank you for choosing Interstellar Collections.